Hospitality and Tourism: Farther yet Stronger

While our spirit of hospitality hasn’t changed, the world around us has. This has brought about fears, uncertainties and challenges that have forced hoteliers to rethink service procedures, fortify health and safety protocols, and innovate the basics of hotel operations. We may be doing things quite differently, but our

passion remains the same. We may be farther apart, but our hospitality is stronger than ever.

We at OLLI can assist entrepreneurs in this industry by developing strategies and mapping out action plans that will guide and support the much-needed adjustments to the evolving new norms in Filipino hospitality. We offer guidance in the following areas:


  • Pre-opening requirements
  • Department of Tourism compliance and accreditation
  • Developing hotel standard operating procedures
  • Energy conservation methods
  • Sales and marketing, including e-commerce
  • Brand management
  • Rebranding initiatives
  • Hotel skills training and development
  • Customer service trainings
  • Heightened hotel safety and security protocols
  • Enhanced OSH policies and procedures
  • Strategic Planning on New Norms in Hospitality
  • Innovations in hotel operations
  • Intensified Housekeeping Standards
  • Hotel scenario planning

Dominic A. Dorol

Industry Lead

8F Adamson Centre, 121 LP Leviste St., Salcedo Village, Makati City, Philippines

+632 8887 2332